When I first went back to work after taking 13 years off to raise my girls up to the junior high level, I found that there were not many places who were willing to take a chance on me and my abilities. That said, I found myself working at a Burger King as the main day girl, mostly working the drive thru window from August, 1988 to April, 1989, when I was hired by our insurance agent and began my career in insurance. The time I spent working at Burger King, while less than fulfilling, because I was capable of so much more, was interesting and I very much enjoyed working with most of the people I worked with. I spent many hours saying, “Thanks for choosing Burger King. May I take your order, please?” It got to be a habit, and I have never forgotten that greeting, normal I’m sure, when you say the same things for so long.
My girls were in junior high when I worked at Burger King, and as we all know, junior high school girls attract junior high school boys. So began the years of phone calls from those boys to my girls. All that seems pretty normal, and it was, but after a long day at work, answering the phone was the last thing I wanted to do. Nevertheless, on this particular night, I answered the phone when it rang, and immediately fell into my normal routine…”Thanks for choosing Burger King…” At that point my mind completely blanked blanked on what should be said. I stumbled along with, “No…that’s not right…not Burger King…” Finally, I pulled out, “Hello.” After a moment of silence on the other end, a boy said, “…is Corrie there???” Yes, without a doubt, he thought I was crazy…and for a moment, maybe he was right.
That has happened to me several times, I’m sorry to say. I have answered my home phone as, “Farmer’s Insurance” or “The Stengel Agency” and I have even made calls to doctors for my parents, and told them I was “Caryn, with The Stengel Agency.” I guess, we get into a habit, at work of saying certain things when we answer the phone, and and after a while, our mind forgets that we aren’t at work. Whatever the reason, telephone faux pas can be pretty embarrassing for the person who momentarily forgets where they are, and pretty funny to the person on the other end of the line.