commercial lines processor

Today marks a proud day in my life, as my granddaughter, Shai Royce takes the first steps in her journey to follow in my footsteps, by becoming a Commercial Lines Processor for Rice Insurance in Bellingham, Washington. The really cool thing is that to a large degree, she is also following in her mother, Amy’s footsteps too. My daughter, Amy is a Personal Lines Account Manager for Rice Insurance, and they will be working across the street from each other, which is awesome!!

Shai’s insurance career actually started when she was just 14 years old, and living in Casper, Wyoming. Her mom and I were both working for Jim Stengel at The Stengel Agency, and we needed a customer service representative to pick some of the slack in our busy office. Enter Shai, who worked for us off and on for a couple of years, taking only a short break when she needed a job with more hours after school. Shai did a great job for us in our office. She learned quickly and she was very helpful. We were sorry to see her go when she moved to Bellingham, Washington to be near her parents and brother. While in Bellingham, Shai worked at several jobs, with the longest one being Red Robin, and the last one being Mako Fly Reels. Shai liked her jobs, and especially the people she worked with, but the jobs just weren’t fulfilling for a girl with Shai’s abilities, and her prior training, so when an opening came up in her mom’s company, Shai applied for and won the job.

Today is the first day of Shai’s new career. I am very excited for her as she begins this great new journey in her life. Since I have been both a personal lines agent, and a commercial lines agent, I can say while there was much to learn in commercial lines, it feels great to be able to help a business owner with the coverages they need to protect their business, so they can focus on making a success of their business. I know that because Shai is starting this career at a younger age than I did, she will have the years ahead of her to become a great commercial processor, and maybe further than that if she is interested in becoming an agent or an account manager like her mom. I think it’s awesome that Shai is going to be working in the same great company as her mom, and following in her mom’s footsteps and in mine. Have a great first day on the job, Shai!! We are all very proud of you!!

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