For the past year, I have worked with Amanda Ingram, who is the 15 year old daughter of my co-worker, Carrie Beauchamp. Amanda’s job is to file, make policy changes, take payments, and of course, answer the phone. It is a typical job for a customer service representative. No matter where Amanda is in the office, when the phone rings, she usually says, “I’ve got it.” Of course, that is her way of letting us know that we don’t have to stop what we are doing to answer the phone, but for me, her statement brings back years of teenaged memories…memories that the kids of today will most likely never have.
When I was a kid, we had just one phone in the house. It was the family phone, and my parents had five girls in the house. Over the years, mostly as each of us became teenagers, and had more friends, and especially boyfriends, we wanted to be the first one to the phone. It was especially important to get to the phone before our little sisters embarrassed us by talking to our friend or boyfriend and saying something that we might consider stupid or otherwise embarrassing…or simply embarrass us just by answering.
In our house, as in the homes of most of our friends, the younger kids just wanted to get to answer the phone once in a while too, but we assumed that it couldn’t be for them anyway, so they should just stay away from what we considered our own personal phone. I even recall being annoyed when the caller had the audacity to want to speak to one of my parents. What did they need to be talking about anyway. The older generation couldn’t possibly have anything important to talk about…could they? At least that was what we thought, with our typically self centered teenaged minds. It wasn’t that we were selfish, because I don’t think we were, but all teenagers are self centered to a degree. They think of themselves and their needs, as well as their insecurities, which were the main reasons that we didn’t want our younger siblings, or even our parents to answer the phone. You just never knew what they might say.
These days, with the invention of cell phones, we all have our own phone to answer, and most of the time, we don’t want to answer the phone for someone else, because that is…just annoying. Still, with the dawning of Facebook, and the fact that our friends can also reach us there, has come a new, and sometimes even better way for siblings to embarrass us in front of our friends…hacking our page. So, in that way, the kids of today can say, “I’ve got it.” And I guess they do.